Work

Sales Department Operations Coordinator (this is not a sales role)

We’re looking for someone to work in our office in Katowice-Szopienice, who will help us organize and improve our order fulfillment and customer service process.

If you:

  • Are a master of planning and organization,
  • Like it when a lot is happening at once,
  • Can bring order to chaos,
  • Handle difficult situations with people well,
  • Can spot inconsistencies before they become problems,
  • Handle sudden, unexpected tasks well,
  • Aren’t afraid of working with documents,
  • Are systematic and always follow tasks through to completion,
  • Value order and good work organization,
  • Speak English at least at a communicative level and aren’t afraid to use it (contact with foreign business partners),
  • Enjoy travel (related to organizing events),

then you’re probably the person we’re looking for.

Who are we?

Our company is the exclusive distributor in Poland of professional Pilates equipment from the American brand Balanced Body – present on the global market for over 40 years and trusted by professionals.
We’re proud to be part of the dynamically growing world of Pilates in our country. We provide state-of-the-art solutions for training studios, helping to plan and create exceptional places on Poland’s Pilates map. We’re also involved in building a community around Joseph Pilates’ method and increasing its recognition.
We work in a friendly atmosphere, in a small, close-knit team, which, as the company and market grow, we’re happy to welcome a new person into. Maybe that person is you 😊

What would your responsibilities be in this role?

  • Overseeing the multi-stage order fulfillment process,
  • Looking for possible optimizations to the existing process,
  • Making sure each stage of the process is completed on time,
  • Coordinating the ongoing work of all team members,
  • Resolving current, difficult situations,
  • Spotting potential problems,
  • Occasional contact with foreign suppliers,
  • Day-to-day administrative tasks (yes, someone has to handle the paperwork too 😊 – about 20% of working time),
  • Helping organize events (e.g. training sessions, workshops, webinars, trade fair participation).

Requirements:

Experience in a similar role is welcome, but what matters most to us are your individual predispositions and personality traits that make you well-suited to the tasks described above. In particular, we’re looking for traits and skills such as:

  • The ability to work in rapidly changing conditions,
  • A cooperative attitude and willingness to help others,
  • Attention to order and self-organization,
  • Responsibility and punctuality,
  • Accuracy, precision, and attention to detail,
  • The ability to learn quickly,
  • Knowledge of (or interest in) the fitness industry broadly speaking is a plus.

What we offer:

  • clear rules, expectations, and scope of responsibilities,
  • stable employment based on an employment contract (fixed-term during the 3-month probationary period, then permanent – i.e. an indefinite-term contract),
  • fixed working hours at our office in Katowice-Szopienice, 8am-4pm or 9am-5pm (partial remote work possible),
  • a close-knit team free of internal competition,
  • direct involvement in building a young company in a growing market, and the associated opportunity for rapid professional growth and advancement,
  • salary – 3,500 PLN net during the probationary period, 4,000 PLN net after it ends, with a raise after one year and a bonus system.

If the above posting sounds interesting to you and you’d like to apply, please send your CV to praca@balanced-body.pl, along with a cover letter answering the following questions:

  • Why do you think you’re the right person for this position?
  • What matters to you in a job?

We value fair play and genuine commitment, so we expect you to take the time and effort to answer the questions that matter to us. We will only consider applications that do so.

What will the recruitment process look like?

  • Until 01/27 – accepting applications
  • 01/30–02/01 – short, initial phone interviews with selected candidates
  • 02/02–02/08 – professional aptitude tests
  • 02/13–02/17 – job interviews

We hope to start working with the selected candidate from March 1, 2023.